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Samuel Van Daele is an experienced professional specializing in onboarding and product content management at Teamleader since April 2017. In the role of Onboarding & Product Content Manager for Teamleader Orbit, Samuel ensures new customers are aligned and confident in utilizing the tool effectively while producing product articles and videos in English, Dutch, and French. Previous roles at Teamleader include Customer Success, where Samuel assisted SMEs in implementing the platform, and Customer Support, providing technical assistance in multiple languages. Prior experience includes serving as a Customer Service Representative at Conectys and a Copywriter at E-boost, where Samuel created blogs on marketing and entrepreneurship. Samuel holds a Master's degree in English Language and Literature and a Bachelor's degree in Language and Literature (English and Swedish) from Ghent University.