Christopher Wagner, MBA, has a diverse work experience spanning various roles in the IT industry. Christopher is currently employed at TeamDynamix as a Senior Solutions Engineer, where they are responsible for providing expertise in creating and implementing solutions. Prior to this, they worked as a Solutions Engineer at the same company, contributing to the design and delivery of solutions.
Before joining TeamDynamix, Christopher was a Team Lead at the University of Dayton, where they managed enterprise applications and systems. Christopher played a key role in expanding the university's ITSM tool, TeamDynamix, into an enterprise management tool.
Earlier in their career, Christopher worked at Clark Schaefer Hackett as an IT Manager, Technical Support, and later as a Lead Technical Support Analyst. In these positions, they supervised the firm's Service Desk team and provided IT support to 300+ end-users. Christopher also managed high-level technology issues impacting the firm.
Christopher's work experience also includes roles at the University of Dayton as an IT System Analyst and a Technology Support Specialist. In these roles, they handled troubleshooting of IT issues, trained and supervised student employees, communicated IT issues and changes, created documentation for training and workplace procedures, and fostered a customer service-oriented work environment.
Christopher began their career as an Account Manager at Global Gov/Ed, where they managed accounts and served as a point of contact for clients in the government and education sectors.
Overall, Christopher Wagner brings a wealth of experience in IT solutions and support, along with strong leadership and customer service skills, to their current and future roles.
Christopher Wagner received their Bachelor of Arts (B.A.) degree in English from the University of Dayton, where they studied from 2002 to 2006. Christopher later pursued a Master of Business Administration (MBA) degree in Cyber Security from the same institution, completing their studies from 2010 to 2014. In addition to their degrees, they have obtained certifications in "Demo2Win!" from 2Win! in September 2021 and "Box Certified Professional" from Box in September 2020.
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