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Matthew Pantel is a skilled technology and operations professional with extensive experience across various roles in IT and management. Currently serving as a Slack Champion at Treehouse, Matthew provides valuable support to Tech Degree students. As a Civil Affairs Specialist in the US Army Reserves and a SharePoint Online Technical Lead at Tek Experts, responsibilities included improving team performance and support quality. Previous roles encompass being a Software Support Engineer, Desktop Support Technician, and overseeing custodial operations, where notable achievements include successful user migrations, training and managing teams to achieve high compliance ratings, and enhancing inventory accuracy. Matthew holds a Front End Web Development certification from Treehouse and multiple IT credentials from Intellitec Medical Institute, showcasing a strong foundation in IT and operational excellence.