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Agnese Salputra is an experienced Senior Project Manager at Engage ESM, where responsibilities include managing IT Service Management projects from requirements gathering to deployment, with a specialization in ServiceNow solution deployment utilizing both waterfall and agile methodologies. Agnese has been with Engage ESM since August 2011, initially serving as a Project Manager and previously as a Graduate Project Manager. Agnese holds a Master's degree in Mathematics from the University of Oxford, completed in 2011.