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Claudius D'souza is an experienced operations manager currently working at Tea Trunk since November 2021, with prior roles including Drop Shipping Executive at Kilowott and Associate-Long Tail Account at Delhivery. D'souza possesses a strong background in technical support and team leadership from tenure at Browntape Technologies, where responsibilities included issue resolution, software testing, and team management. Early career experience includes roles in e-commerce order processing and front desk operations at Anjuna Beach Resort. D'souza holds a Bachelor in Computer Application from St Xavier College, Mapusa-Goa.