ĀÜĄņĀŅĀ×

Scott Baker has over 16 years of experience in IT management and support, currently serving as the Manager of IT Client Solutions at Telephone and Data Systems, Inc.ā„¢ since October 2007. In this role, Scott leads a team focused on enhancing customer service and the end user experience across the enterprise. Previous positions at TDS include Supervisor roles in both Client Solutions and the IT Service Desk, where Scott provided leadership, coaching, and performance feedback. Earlier experience includes a position as Desktop Support Specialist for the State of Wisconsin, where responsibilities included managing ticket queues, reimaging computers, and providing comprehensive troubleshooting support. Scott holds a Desktop Support Specialist Diploma in Information Technology from Madison Area Technical College.