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Victor Ayres currently serves as a Senior Customer Experience Analyst at TDCX, specializing in customer experience for products related to Riot Games since March 2023. Prior to this role, Victor worked at Contax S.A. as a Player Support Analyst from November 2018 to February 2023. Additional experience includes positions as a Content Producer at Camaleão Conteúdo, where responsibilities encompassed content production and SEO translation from October 2016 to August 2018, a freelance writer at Agência Palandi, and an academic intern at Cultura Inglesa. Victor also has a background in English teaching with ALLNET and telemarketing with Grupo siscom. Victor holds a Bachelor's degree in Interpretação e Tradução de Idiomas from Universidade Metodista de São Paulo, obtained between 2013 and 2017.