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Ameera Fairus currently serves as a Customer Service Team Lead at TDCX since October 2022. Prior to this role, Ameera gained extensive experience at Scicom MSC Bhd from November 2019 to September 2022, progressing through positions as Operations Specialist, Operations Executive, and Customer Service Executive. Additional experience includes a position as a Client Servicing Executive at Three Core Media Sdn Bhd and an internship at Bridges PR & Events Sdn. Bhd. Ameera began their career as a Promoter at Parkson. Educational background includes a Degree in Communication and Media Studies with a focus on Public Relations from Universiti Teknologi MARA, completed between 2016 and 2019, and a Foundation in TESL from the same institution, completed in 2016.