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Lana Ruhrkraut is a skilled professional with a background in technical support and infrastructure services. With a Bachelor's degree in Business Administration, Lana has worked for companies like Tech Data, Blue Chip Consulting Group, KeyBank, and Cost Plus World Market in various roles such as Pre-sales Engineer, Consultant, AnswerBank Representative, and Assistant Manager. Lana's experience includes handling transactions for companies like VMware and Supermicro, participating in Windows 7 migration projects, and providing technical support for product inquiries. Lana's expertise lies in application packaging, system deployment, and customer service.