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Joy Mohanty has extensive experience in the telecommunications sector, currently serving as Associate Vice President & Business Relationship Director at Tata Consultancy Services since June 2013. In this role, Joy oversees account management and profit and loss responsibilities for a major North American telecom engagement while also focusing on growing the BPS relationship. Previous roles at Tata Consultancy Services include Associate Vice President & Solutions Leader, where Joy managed presales and solutions for telecom business process services, achieving significant wins and expanding the company's presence in North America. As Associate Vice President & Delivery Partner, Joy led delivery and profit and loss for multiple telecom engagements, implementing transformative technologies that significantly improved cost efficiency and customer experience. Earlier positions include Assistant General Manager & Delivery Head, where Joy delivered substantial revenue growth and cost reductions for large telecom engagements. Joy's career began at various organizations, including Citigroup and Tech Mahindra, after graduating with a Bachelor's degree from the University of Mumbai.