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Kamran Jamil is a seasoned professional with extensive experience in customer service and data management roles. Currently serving as Contact Center Team Lead at TCS Private Limited since November 2019, Kamran excels in addressing customer queries, building relationships, and resolving grievances. Prior to this, Kamran was the Incharge of the Digital Data Desk at the Citizens-Police Liaison Committee, overseeing departmental operations and data analysis. With a strong background in customer care from previous positions at Multinet Pakistan and Mobilink, Kamran has demonstrated leadership capabilities and effective problem-solving skills. Educational qualifications include an MBA in Management Information Systems from Bahria University and a Bachelor of Commerce from Karachi University.