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Bilal Iqbal has a diverse work experience spanning various roles and industries. Bilal is currently working as a Manager of Customer Success at TCP Software since February 2022. Prior to this, they worked at FutureNow Technologies as the Director of Contact Center Operations from July 2010 to August 2021. Bilal also gained experience at Systems Limited as an Operations Manager - BPO in May 2009, Premier BPO, LLC. as an Inside Sales Executive from August 2008 to April 2009, Kinetic Integrated Information Systems as a Business Development Manager from August 2006 to March 2008, and TRG - The Resource Group as an Operations Supervisor - Call Center from December 2003 to July 2006.

Bilal Iqbal obtained an Executive MBA in Project Management from Preston University, spanning from the year 2004 to 2005.