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Giuseppina (Josie) D. has a diverse work experience spanning several industries and roles. Giuseppina (Josie) is currently working as the Head of Human Resources at TBM Service Group since February 2021. Prior to this, they worked as a Shift Manager at AAS Canada Inc. from August 2018 to April 2020. Giuseppina (Josie) also worked at Envoy Air as a Duty Manager Cabin Appearance/Security Searches from September 2016 to August 2018. Before that, they worked at Swissport as a Lead Agent for passenger service in early 2016. Josie also has experience in order administration and sales at Imagine Communications in 2015. Their earlier work experience includes roles such as Central Unmarks Manager, Human Resources Administrative Management, Retail Supervisor, and Call Centre Manager at Purolator from 1993 to 2014. Throughout their career, Josie has gained expertise in human resources, training and development, customer service, administration, and management.

Giuseppina (Josie) D. obtained a Diploma in Legal Studies, General from Seneca Polytechnic between 1989 and 1992. In 2021, they earned a Certificate in Human Resources Consultant from IAP Career College. Additionally, they have obtained several certifications, including Infection Prevention and Control (IPC) core components and multimodal strategies from the World Health Organization in October 2020, Standard Precautions Environmental Cleaning from the World Health Organization in September 2020, Introduction to ncov-COVID 19 from the World Health Organization in August 2020, Aircraft Interior Security Searches and Cabin Cleaning from American Airlines in November 2016, and Interior and Exterior Security Searches and Cabin Cleaning Train the Trainer from Envoy Air in September 2016.