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Athira Shibu has accumulated significant experience in customer service and leadership roles. Currently serving as a Shift Leader at McDonald's since November 2018, Athira also works as a Customer Experience Officer for the Toronto Transit Commission (TTC) with TBM Service Group since March 2018. Prior experience includes a position as an Office and Accounts Assistant at POORNENDHU CONSTRUCTION from February to November 2017, where responsibilities included e-tendering, income tax filing, balance sheet preparation, and cash book maintenance. Athira holds a degree in Global Business Management from Fleming College (2018-2019) and a Bachelor's degree in Business/Commerce from Mahatma Gandhi University (2013-2016).