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Cvetelina Pilafova currently serves as the Finance Information Technology Manager at TBI Bank, a position held since October 2021. Prior to this role, Cvetelina worked at Postbank (Eurobank Bulgaria AD) from June 2010 to September 2020 as an Information Technology Services Specialist, focusing on procurement, budgeting, payments, and cost control. Cvetelina holds a Magister degree in Public Administration and Management from Varna Free University "Chernorizets Hrabar" (2016-2018), a Bachelor's degree in Banking and Financial Support Services from the International Slavic Institute (2002-2006), and completed secondary education in Accounting, Audit, and Economics at a Technical School for Commerce and Business (1998-2002).