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Jacob Poor is a Product Development Specialist at TaxHawk, Inc., where responsibilities include overseeing the development and deployment of Iowa tax preparation software, developing pseudocode for tax code conversion into Java, and coordinating with the Iowa Department of Revenue to ensure software compliance with industry standards. Prior experience includes roles as a Customer Support Agent at TaxHawk, Inc. where Jacob excelled in issue resolution and usability testing, and as a Route Driver at BYU Dining Services, Assistant Superintendent at Crescent Construction, and Volunteer Representative for The Church of Jesus Christ of Latter-day Saints. Jacob Poor holds a Bachelor of Science in Information Systems from Brigham Young University Marriott School of Business.