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Greta Ivanova possesses extensive experience in auditing and customer support, currently serving as a VAT Auditor at Taxback.com since April 2011, where responsibilities include VAT auditing, training implementation, process flow organization, and customer interaction. Previous roles include Assistant at Adorno EOOD, handling sales, customer support, and product supply from February 2008 to April 2011, and Assistant Accountant at Stanimira Ivanova EOOD, focusing on customer file management in 2006. Greta Ivanova holds a Bachelor's degree in Pedagogy from Sofia University St. Kliment Ohridski, attained between 2007 and 2012, and completed education at SOU Ivan Vazov Pleven from 2002 to 2007.