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Shankar Karuppiah has a diverse range of work experience in web development and technology leadership roles. Shankar started their career in 2004 at eSpime Ltd, where they led the development of software solutions for Scandinavian clients. Shankar built e-commerce solutions using both in-house frameworks and open source platforms. Shankar also assisted with the building of custom CMS platforms.

In 2007, Shankar joined Persuasion Media as a Web Developer. Details about this role are not provided.

From 2008 to 2009, they worked at Statsit as a Web Developer. There, they designed and developed one of the first social media analytics platforms that sourced data from platforms like Twitter, Digg, and forums. Shankar also performed sentiment analysis using keywords.

From 2009 to 2011, Shankar worked as a Senior Developer at LoveClients INC. In this role, they led the build and rollout of websites and e-commerce solutions for medium-sized businesses. Shankar managed a team of developers to develop various e-commerce solutions using open source platforms and communicated with customers to understand their requirements.

Since 2012, Shankar has been with tawk.to, where they hold the position of Chief Technology Officer. Shankar is responsible for designing and implementing the technology architecture to build and maintain the software. Tawk.to is a popular live chat app trusted by millions of business users worldwide, facilitating billions of interactions between businesses and their users every month.

Overall, Shankar Karuppiah's work experience demonstrates a strong background in web development, e-commerce solutions, and technology leadership.

Shankar Karuppiah pursued their Bachelor of Science degree in Information Technology from Multimedia University from 2000 to 2005.