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Dhaya Ramzi is an experienced IT professional currently serving as Assistant IT Manager at TAV Technologies since November 2009, with responsibilities that include team and project management, contract compliance, and maintaining strong customer relations. Previous roles at TAV Technologies include BackOffice & Operations Chief, BackOffice Responsible, and IT Team Leader, where Dhaya oversaw special IT systems support, server management, and ensured high customer satisfaction. Prior experience includes positions at TAV Construction as IT Works Supervisor, General Information Technologie as Technical Responsible, and Just In Time Computer Services as IT Technician. Dhaya holds a License in Applied Computer Systems and Software from the High Institute of Technological Studies of Sousse and a Diploma of High Technological Studies in Information Technology from the High Institute of Technological Studies of Mahdia.