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Shammi Kapoor currently serves as SVP & Head of Operations at Tata AIG General Insurance Company Limited, overseeing Central Operations, Distribution Operations, Banking Operations, Process Excellence, and Branch Operations since July 2018. Prior experience includes roles as DVP of Retail Operations for Health & Travel and DVP of Business Operations at Cigna TTK Health Insurance Company Limited, as well as managerial positions at Reliance Life Insurance Company Private Limited and ICICI Prudential Life Insurance Company Limited. Shammi Kapoor began career as Asst Manager in Insurance Operations at TTK Healthcare TPA Pvt Ltd. Educational background includes a Bachelor of Commerce degree from Osmania University, completed in 2003.