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Gagan Jaiswal currently serves as the Head of the Digital Support Team at Tata AIA Life Insurance since February 2022. Prior to this role, Gagan was the Chief Manager of Policy Issuance at Max Life Insurance from April 2017 to April 2022, where responsibilities included managing business relationships and overseeing production planning. Earlier experience includes working as a Senior Operations Executive at Continental Suraksha Insurance in 2005, focusing on the screening of life insurance applications and addressing underwriting issues. Gagan began the career as a Customer Service Executive at Tata-AIG Life Insurance from September 2003 to February 2005, assisting with customer inquiries and complaints. Educational background includes studies at Sri Aurobindo College, Delhi University.