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Michael Sheppard began their work experience in 2006 as a Hostess/Lead Hostess at Daniel's Broiler on South Lake Union. From 2009 to 2011, they worked as an Account Executive at BizXchange. In 2011, they joined zulily as an Assistant Buyer - Kids and later held positions as a Trainer, Assistant Product Merchandiser, and Merchandising Training & Internal Communications Specialist. At Uber, they worked as a Regional Community Operations Manager from 2015 to 2016, then served as a Sr. Program Specialist: Support Business Partner - West Coast from 2016 to 2018, and later as a Sr. Central Ops Manager - Airports from 2018 to 2019. From 2019 to 2020, they worked as an Uber Health Program Manager. Currently, they are working at Tasso, Inc. as a Product Manager - Tasso Care since 2020, and recently transitioned to the role of Director of Services Operations in December 2021.

Michael Sheppard attended the University of Washington from 2005 to 2009, where they earned a Bachelor of Arts degree in Economics and French.