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Michelle Ann Santos is a seasoned IT professional with extensive experience in systems administration. Currently serving as a Senior Systems Administrator at Tasktop Technologies since May 2016, Michelle is adept at provisioning and decommissioning virtual servers in a VMware environment across various operating systems. Previous roles include Systems Administrator I at ActiveCo Technology Management, where Michelle provided help desk IT support and managed both physical and virtual servers, and an IT Administrator position at Tasktop Technologies. Earlier experience at Accenture encompassed responsibilities as a Senior System Administrator, managing server operations, conducting security audits, and ensuring client satisfaction through effective service delivery. Michelle holds a Bachelor of Science degree in Electronics and Communications Engineering from FEU - East Asia College.