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Laura Joseph is a seasoned professional in customer success and operations, currently serving as a Senior Customer Success Manager at TaskHuman since April 2020, where responsibilities include enhancing client experiences and leading a global team. Previous roles encompass Head of Customer Success and Customer Success Manager at TaskHuman, where Laura achieved a 100% renewal rate for a portfolio of over 20 clients. Prior to TaskHuman, Laura was the Executive Director of Operations at Fitscript, overseeing sales, customer communications, and cross-functional collaboration to enhance user experiences. Laura's extensive experience in fitness and nutrition coaching includes roles as a Weight Loss Coach and Head Personal Trainer at Ideal Nutrition and other organizations. Educational credentials include a Master of Science in Nutrition Sciences and a Bachelor of Science in Nutritional Sciences from the University of Connecticut.