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Reyasat Alam is a seasoned professional in technical support and customer service, currently serving as a Senior Technical Support Analyst at TASK since May 2021, after previously holding the role of Technical Support Analyst. Reyasat has extensive experience in customer service from a tenure as Customer Service Supervisor at Woolworths Supermarkets from September 2018 to April 2022. Reyasat holds a Master's degree in Information Technology from Macquarie University, completed between 2018 and 2020, and a Bachelor's degree in Computer Science and Engineering from North South University, obtained from 2011 to 2017. Educational qualifications also include a Higher Secondary School Certificate in Science from Notre Dame College and a Secondary School Certificate in Science from Government Laboratory High School.