Paul Kidd currently serves as an Advanced Quantitative Research Analyst II at H-E-B, where strategic customer research contributed to a product recognized as the 2023 Own Brand Product of the Year. Previously, Paul gained diverse experience at Walt Disney World, focusing on market research and consumer insights, as well as roles in customer experience analysis at Water Gardens Cinema 6 and employee engagement at Lumen Technologies. Paul has also held various leadership and training positions, notably at the Missionary Training Center, where innovative training programs significantly improved participant feedback metrics. Educational qualifications include a Bachelor of Science in Experience Design and Management from Brigham Young University and ongoing studies for an MBA at Western Governors University.
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