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Imen Makhlouf has extensive experience in customer service and administrative roles spanning over two decades. Currently a Customer Service Representative at Taro Pharmaceuticals Canada since May 2021, Imen previously held positions such as Billing Customer Service Representative at Alcon Canada Inc. (December 2017 - August 2022) and Office Administrator at Golden Gate Contracting Company (Part-time, May 2015 - August 2022). Earlier roles included Clerical Support/Reception at HMC Connections, Billing Support Assistant, Retention Specialist, Customer Satisfaction Specialist, Workforce Analyst, and Customer Service Representative at Du Integrated Telecommunication Company from 2006 to 2013. Imen's career commenced with roles such as Tele-Sales & Reservations Agent at Emirates (2004 - 2006) and Executive Tour Operator at Travco L.L.C (1999 - 2003). Educational qualifications include a degree in Medical Health Administration from CDI College and certifications in QuickBooks & Simply Accounting.