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R. Gene Hertel has held various roles in the IT and security field since 1992. R. Gene has worked in companies like MediaVision, Stanford University Hospital, NASA, Network Associates, Oracle Corporation, Symantec, Judicial Council of California, and Tarana Wireless, Inc. Some of their key positions include Director of IT and Security at Tarana Wireless, Inc., Senior Director at Oracle, and IT Service Owner at Symantec. Throughout their career, they have showcased expertise in network architecture, network operations, global information security, and IT service management.

R. Gene Hertel holds a Bachelor of Science in Applied Economics from the University of San Francisco, an Associate of Arts in History and Economics from Foothill College, and a second Associate of Arts in Social Sciences from Foothill College. In 2019, they obtained a Certificate in Accelerating Change Readiness and Agility from UC Berkeley Executive Education. R. Gene has also earned multiple certifications in various fields, including information security, cloud computing, and archery instruction.