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Thai Nguyen-Luong has work experience as a Senior Strategy Analyst at TAPTAP, starting in 2021. Prior to that, they worked as an Account Executive at Kantar from 2019 to 2020.

Thai Nguyen-Luong holds a Bachelor's degree in International Business from Foreign Trade University. In addition to their educational background, they have obtained several certifications. These include a Marketing foundation certification from Tomorrow Marketers Academy, which they received in January 2019. Thai also received a scholarship through the Shinhan Bank Inspiring Young Talent 2018 – Scholarship Program in December 2018. Furthermore, Thai Nguyen-Luong achieved the First Runner-up position in The Logisticom 2017 student contest by RMIT University in the field of supply chain management, which they obtained in December 2017.