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Melissa Harpool has a solid work experience spanning over a decade. Melissa started their career as a Contract Administrator at Power Design Inc. in 2008 and held the position until 2011. Following that, they worked as an Executive Assistant at McKinsey & Company for three years. In 2014, they moved on to GiveDirectly as an Executive Assistant to the Co-Founders and later joined Segovia Corporation in the same role. Currently, they are employed at Taptap Send as an Executive Assistant to the CEO, a position they have held since 2018.

Melissa Harpool obtained their Bachelor's degree in Organizational Communication, General from the University of Central Florida, where they studied from 1997 to 2002.