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Claudia Palmeiro is currently the Customer Communications Manager and Transformation Officer at TAP Air Portugal. Previously, Claudia founded La La Land Consulting and worked at José Avillez Group as a Training Coordinator. Claudia also has experience as a Business Owner in the food & hospitality industry with Projecto Palato, as a Retail Sales Manager at Mars, and as a Manager at Royal Canin focusing on communication and training. Claudia's background includes being a Veterinary Surgeon at Kingston Vets and Claudia has completed post-graduate studies in Sales Management at ISEG - Lisbon School of Economics & Management.