Bryan Witzke has a diverse work experience in technical support roles. Bryan started working at Hewlett-Packard as a Tier 1 Server support, where they provided front line support for HP's network and servers worldwide. Bryan also defined and documented procedures for HP's Call Management program and monitored network and server technicians. Later, they worked at Excell Data Corporation as a Support Analyst, deploying Windows XP desktops at various sites across the country. Bryan then moved on to SuperValu, where they managed Microsoft print servers and Ricoh multifunction print devices for three years. Bryan also served as a liaison to Ricoh management and support staff. At the Idaho State Department of Lands, Bryan worked as a Service Desk Technician, deploying software images, testing and troubleshooting end-user equipment, and providing technical support via phone and remote control. Bryan then joined Lamb Weston as a Field Service Technician, providing desktop support and managing SCCM deployment and Windows 10 imaging. At Washington Federal, Bryan served as a Service Desk II, initially supporting hardware deployments at bank branches and later providing support for Office 365 migration and banking applications. Bryan is currently working at Taos as a Technical Support Specialist.
Bryan Witzke attended San Diego Miramar College from 1993 to 1995, where they studied Computer Science and Electronics. Bryan did not obtain a degree during this time. In terms of certifications, they obtained a Microsoft Certified Systems Engineer certification from Microsoft in January 1997. Bryan also obtained a Microsoft Certified System Administrator certification from Microsoft in July 2003. In 2017, Bryan obtained CompTIA A+ Software and CompTIA A+ Hardware certifications from CompTIA in July and June respectively.
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