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Rob Fay is currently working as the Managing Lead Design Strategist at Tantus Technologies, Inc. where Rob provides Human-Centered Design and User Experience strategy for CMS. Rob also founded Gumshoe Enterprises and served as the Director of User Experience Design at Allegis Group. Prior to that, Rob worked as a Consultant and Design Strategist at Design for Context, and as a User Experience Architect at Blackboard Inc. Rob has a Master's degree in Information Management from the University of Maryland, among other educational qualifications.