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Lexi Smith is an experienced IT Support Specialist currently employed at Tank Holding Corp. since March 2016, where responsibilities include providing next-day end-user support and managing project documentation. Previously, Lexi served as a Project Coordinator at Aeritae Consulting Group, leading a significant PC refresh initiative for UCare and facilitating project meetings. Lexi's early career included roles at Pathways to Community, first as a Direct Support Professional and later as a Site Supervisor, showcasing strong management and complaint resolution skills. Lexi holds a Bachelor's Degree in Psychology from the University of St. Thomas and is proficient in various technologies, including Excel, ServiceNow, and Active Directory.