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Charlton Dsouza is an experienced professional with a strong background in B2B and EDI support, currently serving as Team Lead at Tangentia since February 2018. In this role, Charlton manages customer relationships, ensures customer retention, and optimizes program performance for a diverse client base including Fortune 500 companies. Previous experience includes roles at Mahindra Holidays & Resorts India Limited as a Holiday Consultant, at Karma Group Global as a Member Relations Executive, and at IFB Industries Ltd as a Customer Service Associate. Charlton's education includes a High School degree in Accounting from Rosary Higher Secondary School and a General Studies degree from Rosary High School.