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Jennifer Iley is an experienced administrative librarian currently serving at the Tampa-Hillsborough County Public Library since September 2013, where previous roles include Supervisory Librarian and Librarian. Prior to this position, Jennifer Iley worked as a Training Support Specialist at the University of South Florida from January 2008 to September 2013 and held the role of Technical Writer at HSBC from May 2006 to January 2008. Early career experiences include various positions at Capital One from 1998 to 2005. Educational qualifications include a Master of Library & Information Science (MLIS) and a Graduate Certificate in Educational/Instructional Technology from the University of South Florida, as well as a Bachelor of Arts in English from the same institution.