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Carola Andretta is a seasoned professional in customer success and communications with extensive experience in digital analytics, public relations, and event management. Currently serving as a Senior Customer Success Manager at Talkwalker, Carola has successfully managed the end-to-end sales cycle for the AI-powered platform, consistently growing the Italian SMB market. In addition to this role, Carola lectures at 24ORE Business School and has previously held positions at Amazon, Superfly Lab, Confindustria Padova, and Safilo. With a strong educational background, including a Master's degree in Web Marketing & Digital Communication from IUSVE and a Bachelor's degree in Communication from Università degli Studi di Padova, Carola possesses a proven track record of developing strategic solutions, managing complex accounts, and enhancing brand reputation through effective communication.