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Yuki N. has extensive experience in the IT field, currently serving as Director of Support Engineer at TalkPoint, a PGi Company, since September 2020 and previously as a Windows System Administrator since December 2015. At TalkPoint, Yuki N. manages technical support teams, oversees technology deployment projects, and is involved in hiring and training processes. Prior experience includes roles at LIM College, overseeing Active Directory user accounts, and a stint at CAC America as a Career Consultant and Account Executive, specializing in recruiting bilingual IT candidates. Other positions include a Sourcing Specialist at 24/7 Real Media and a Research Analyst at The Execu|Search Group. Yuki N. holds a Bachelor’s degree in International Business from the University of Rhode Island and has studied at QUT.