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Melroy Fernandes has a strong background in customer service and support, with experience spanning across multiple industries. Melroy is currently working as a Customer Success Manager at Talkatoo since November 2021. Prior to that, Melroy worked as a Customer Service Specialist at DOM Sports & Games from September 2019 to January 2022. Melroy also worked as a Customer Service Representative at Mitutoyo Canada Inc. from August 2018 to January 2019.

Before their roles in customer service, Melroy held various positions at Space Imaging Middle East. Melroy served as a Customer Support Manager from June 2012 to October 2016, Manager of Operations from January 2004 to October 2009, Lead Technical Support Specialist from January 2002 to January 2003, and Customer Support Specialist from January 2000 to January 2001.

Additionally, Melroy has experience as an Image Analyst at MAPS geosystems, where they were responsible for producing high-resolution ortho-photos from aerial photographs using Autometric Softplotter. Melroy also worked as an Electronic Data Processing (EDP) Specialist/Programmer at MAPS geosystems from December 1995 to December 1998.

Melroy Fernandes completed their Bachelor of Arts degree in Management Information Systems, General from the University of Lincoln from 1995 to 1998. Melroy also obtained a diploma in Management Information Systems, General from Skyline University College between 1995 and 1997. In addition to their formal education, Melroy Fernandes has obtained the Service Hub Software certification from HubSpot Academy in January 2022.