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Bill Burgess has a diverse work experience spanning multiple industries. Bill started their career in 2004 as a Business Development professional at Medical Legal Expertise LLC, where they focused on marketing, sales, and project management. In 2005, they joined Continental Airlines as an Information Technology Project Manager, overseeing loyalty development and support projects. At United Airlines, they worked as a Senior Project Manager and Information Technology Specialist, leading mobile application development projects and later transitioning into a Scrum Master role for the service development team. In 2017, Burgess took a sabbatical and dealt with the aftermath of Hurricane Harvey. Bill then joined P97 Networks in 2018 as a Product Delivery Manager, responsible for managing internal project plans and coordinating the delivery of new versions of mobile applications. Currently, they are working at Talinity as a Customer Success and Business Development professional.

Bill Burgess attended Rice University, where they pursued a Bachelor of Science (BS) degree in Electrical and Electronics Engineering. The timeframe during which they were enrolled in this program is not specified.