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Kristine Havranek is an experienced customer service professional currently serving as the Customer Service Manager at Talan Products, Inc. since September 2022, focusing on enhancing the customer experience through process improvement and team alignment. Prior to this role, Kristine held positions as Branch Manager at Mayesh Wholesale Florist and as Vice President of Customer Experience and Director of Customer Relations at Mantua Mfg. Co., where responsibilities included updating systems and fostering a positive team atmosphere. Kristine also managed daily operations at Cash America, prioritizing exceptional customer service. Kristine is pursuing a PMP Certificate in Project Management at Kent State University, having completed secondary education at Lyons Township High School.