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Nikita Wasnik is an accomplished technical support professional with a strong foundation in engineering, holding a Bachelor of Engineering in Information Technology from S.B Jain Institute of Technology, Management and Research. Currently serving as an Associate Technical Support Engineer at Takeoff Technologies, Inc. since February 2023, Nikita has prior experience as a Product Presales Specialist at ProMobi Technologies Pvt. Ltd. and a Product Support Engineer at Signzy. Additionally, a background in customer service was established at Amazon, where Nikita worked as a Customer Service Associate from July 2018 to February 2021.