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Carmen Macias is an experienced operations manager currently at TakeTwo Travel Solutions since July 2022, with a robust background in travel and operations management spanning over two decades. Prior roles include Operations Supervisor for Concierge & Executive Services at Corporate Travel Management US from August 2014 to May 2022, Operations Supervisor for VIP Special Services at Travel and Transport Ultramar in August 2014, and a Virtual Team Leader at American Express from 2001 to 2014, where Carmen effectively managed a team while ensuring high standards of client and employee support. Carmen also served as Sales Travel Supervisor at the Automobile Club of Southern California, achieving a significant increase in sales. Academically, Carmen holds a Bachelor of Science in Business Administration with a focus on Management and Operations from the University of Phoenix, earned between 2007 and 2014.