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Samin Saju is a seasoned professional with extensive experience in IT and service management. Currently serving as a Senior ServiceNow Business Process Analyst at Take-Two Interactive Software, Inc., Samin has previously held roles including Service Management Analyst at GAF, where significant contributions included the development of an ITSM Dashboard and new hire workflows. Earlier positions at Dow involved leading efforts to enhance data quality through agile practices and creating informative Power BI dashboards. Samin began career growth through internships at GAF, IQVIA, and Rutgers University, accumulating diverse skills in project management, HR operations, and IT support. Academic qualifications include dual Bachelor's degrees in Human Resources Management and Information Technology, along with an MBA from Rutgers Business School.