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Mahmoud Karam has a diverse range of work experience in software quality engineering and testing. Mahmoud currently works as a Software Technical Lead at Takamol Holding. Prior to this, they served as a Principal Software Quality Engineer at Levelset, where they led a team and performed frontend and backend testing. Before that, they worked at the Ministry of Labor and Social Development as a Test Lead, leading a team of software testers and reviewing requirements documents. Mahmoud also has experience as a Test Analyst at Hewlett Packard Enterprise, where they worked on an agile web application project, and as a Software Quality Engineer at ITWorx, working on a waterfall project for a web application. Earlier in their career, they were a Software Test Engineer at Microsoft, where they developed test cases and conducted application compatibility testing.

Mahmoud Karam obtained their Bachelor's Degree in Computer Engineering from the Arab Academy for Science, Technology and Maritime Transport in 2005. Prior to that, they attended Victoria College from kindergarten until high school, but the degree obtained is not specified. Mahmoud also holds various certifications from institutions such as Hewlett-Packard, IBM, ISEB, and ISTQB-ISEB in the fields of software testing and functional testing. However, the specific months and years of obtaining these certifications are not provided.