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Jim Kuruvilla has extensive work experience, starting as a Quality Supervisor at Heartland transcription and medical Services in 1998. Jim then moved on to roles such as Operations Manager at Hewitt Associates in 2005, Manager HRO at Infosys BPO in 2007, and Assistant Director at EY in 2017. Currently, they serve as the Head Global Shared Services - HR at Tag since 2018.

Jim Kuruvilla completed their high school education at General Raj's School from 1981 to 1995. Jim then pursued a Bachelor of Arts (Honors) in English from Delhi University, graduating in 1998.