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Matt Klasel has several years of work experience in the field of customer satisfaction and service management. Matt currently holds the position of Director of Customer Satisfaction at Tadano America Corporation, a role they have been in since February 2022. Prior to this, they served as a Service Manager at the same company from January 2021 to February 2022. Before joining Tadano America Corporation, Matt worked at Tadano Mantis Corporation as a Customer Support Manager from February 2020 to January 2021. Matt also has experience in the telematics and warranty/service administration roles at Compact Construction Equipment from December 2016 to January 2020. Matt'searlier experience includes working as a Field Service Coordinator at TEREX UTILITIES, INC. from August 2014 to March 2016.

Matt Klasel attended Blinn College, although the specific dates and details of their education, including the degree and field of study, are unknown.