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Jessica Nelson has a diverse work experience in the healthcare industry. Jessica began their career as a Reimbursement Specialist at Key Medical Supply, Inc. in 2007 and worked there until 2010. Jessica then joined Hill-Rom as a Reimbursement Specialist in 2011 and stayed until 2017. Since 2017, Jessica has been working at Tactile Medical, where they started as a Reimbursement Specialist and then progressed to the role of AR Credits Specialist. Currently, they hold the position of Lead AR Credit Specialist at Tactile Medical.

Jessica Nelson attended Rasmussen University from 2013 to 2015, where they obtained an Associate of Arts and Sciences (AAS) degree in Accounting and Finance.