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Nancy Van de Wall Arneman is an experienced hospitality professional currently serving as Manager on Duty at Tabacon Grand Spa Thermal Resort since January 2023. Previously, Nancy held roles such as Operations Manager at Terrazas del Caribe, where performance standards were developed and staff were trained and supervised. Other notable positions include Food and Beverage Supervisor at Hotel Andaz Papagayo, Front Desk Manager at Nantipa Beach Resort, and Guest Relations Executive, also at Tabacon Grand Spa Thermal Resort. Nancy's experience in quality assurance at Eclipse in Action and incident management at HP further showcases a strong background in customer service and operations. A graduate of Universidad Latina de Costa Rica with a degree in Public Relations, Nancy demonstrates a commitment to enhancing guest experiences and operational efficiency in the hospitality industry.