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Jill Burns has been working as an Account Executive at T3 Expo since March 2015. Before that, from May 2013 to February 2015, they worked as an Account Coordinator at Freeman.

Jill Burns received their Bachelor of Arts (BA) degree in Communication and Media Studies from Bridgewater State University, where they studied from 1994 to 2000. In addition to their formal education, they have obtained various certifications, such as "Communicating in Times of Change," "Learn Emotional Intelligence, the Key Determiner of Success," "Aligning Customer Experience with Company Culture," "Designing a Presentation," "The Six Biases of Decision-Making," "Being Positive at Work," "Excel Quick Tips," "Executive Presence on Video Conference Calls," "Grammar Girl's Quick and Dirty Tips for Better Writing," "Thriving @ Work: Leveraging the Connection between Well-Being and Productivity," "Time Management: Working from Home," "Tips for Writing Business Emails," and "Remote Work Foundations" from LinkedIn. These certifications were obtained between March and June 2020.